TheCXPod podcast: CX awareness in Lithuania, and the balance between digital transformation and human interaction
(36 min, 2025)
The interview with Joanna Carr and Merete Medle highlights my views on the importance of understanding customer needs and operationalization of customer insights, the impact of AI on CX, and the balance between digital transformation and human interaction.
Cemantica TV: CX Out Loud with Gitana Veličkaitė-Remeikienė
(5 min, 2023)
Short video from Cemantica, providers of CX platform – live interview on CX best practices.. with a touch of “fun”.
CXPA: Happy CX day with Gitana Veličkaitė-Remeikienė
(8 min, 2023)
Short video from CXPA, Global Customer Experience Professionals Association – live interview on the new CXPA monograph ‘Effective Collaboration Between CX and Business Improvement’, 2023. A few key highlights from co-author Gitana.